Multimedia Gallery

 Located in the center of the city, Calle de la Paz, one of the main urban arteries of Valencia, offering tourist information, personalized advice in different languages, comprehensive planning of the stay in the city, access to the purchase and booking of tourist resources of the destination, ensuring a good organization of the trip and saving time and waiting time.

ACCESSIBILITY

The office is Accessible for People with Reduced Mobility. It has an accessible counter, a hearing aid for the hearing impaired, and services for people with reduced mobility and disabilities in general.

VISITOR SERVICES

  1. Attention in several languages
  2. Sale of souvenirs and souvenirs.
  3. VAT refund service for non-EU tourists. TAX FREE City Center Credit Card Refund
  4. Planning of the tourist's stay in the city:
  5. Entrance fees to the main tourist sites of the city: City of Arts and Sciences, Bioparc, Tourist Bus, Museums, Monuments....
  6. Reservation of tourist services:
  • Guided tours on foot, by bicycle,... through the historical center of the city, maritime villages, Albufera, and other places of interest.
  • Thematic visits: Silk Route, Grail Route and Religious Art, Fallas Tour, Albufera Natural Park, Day Tours...
  • Bicycle rental
  • Gastronomic experiences: tapas and wine tours, gastronomic tours, paella workshop, dinner and show, wine bus...
  • Activities at sea: catamaran, sailing excursion, sunset, lunch and bathing excursion, jet ski, flyboard...

OTHER SERVICES

  1. Surveys to evaluate the service received and suggestions for improvement.
  2. Space for self-consultation and planning of the visit.
More information
Schedule

From November to February: Monday to Saturday, from 9:30 am to 6:00 pm. Sundays and public holidays, from 10:00 to 14:00.
From March to October: Monday to Friday, from 9:30 am to 6:30 pm. Saturdays from 9:30 am to 6:00 pm. Sundays and public holidays, from 10:00 to 14:00.

Closed 25 December, 1 and 6 January.